Warranty and Refund policy

Cycle Leash Hardware Limited Warranty

Cycle Leash warrants that your Cycle Leash hardware product ("the Product") will be free from defects in materials and workmanship for a period of one (1) year from the date of delivery to the original retail purchaser ("the Warranty Period"). If a defect in the Product arises within the Warranty Period, Cycle Leash will, at its sole option and subject to applicable laws: (a) repair or replace it with a new or refurbished product or component; or (b) refund the original purchase price upon return of the defective Product.  This Warranty does not apply where the instructions for use and activation of the Product are not complied with or where the Product is damaged as a result of abuse, accident, modification or other causes beyond our reasonable control.

ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE PRODUCTS ARE LIMITED TO THE DURATION OF THE APPLICABLE EXPRESS WARRANTY.  ALL OTHER EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF NON-INFRINGEMENT, ARE DISCLAIMED.  Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.  This warranty gives you specific legal rights, and you may also have other rights, which vary by jurisdiction.

 

Cycle Leash refund policy

We have worked very hard to create a product you will love and we believe you will love your Cycle Leash product. However, we realize the Product you receive from Cycle Leash may not be exactly what you expected. Should this rare occurrence take place, the original retail purchaser of the Product may return all Cycle Leash purchased in the original transaction, in their original condition, with the original receipt and packaging, within 30 days of the date of delivery to the original retail purchaser and Cycle Leash will exchange it or provide a full refund of the original purchase price.  This is in addition to your legal rights and your rights under the Cycle Leash hardware one (1) year Worldwide Warranty referred to above.Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.